Following graduating and getting a degree in Sociology, I never would have seen myself in financial services. I struggled to find a role that fuelled my passions after graduating. However, someone I know recommended an entry level role at Quilter working on the phones in the customer service centre.
At the time, I was very unsure about the role and felt it did not align with my strengths. I was so wrong. I took the plunge and decided to apply for the role with very little conviction in myself. However, as I look back, I am so grateful for starting here. This beginning taught me so much about the business and enabled me to build on my strengths as well as developing new ones. The role helped me to develop communication, relationship building and people skills.
I was able to transfer these skills into another role within Quilter, working with our charity – The Quilter Foundation. Since working in the contact centre, I have progressed twice within my Foundation role. I now lead on engagement with our colleagues and advisers, supporting them to get involved with the Foundation.
I am so glad I chose Quilter as it has directed me into a role I am so incredibly passionate about. What I do now does not feel like a job as I can see the direct impact we have both internally and in the wider community. I also appreciate the additional opportunities Quilter offers that go beyond the day-to-day role. For example, I am an active member of the Cultural Diversity Network and can network and collaborate with colleagues across the business.
I have also just completed my Level 3 apprenticeship in leadership, a course offered through Quilter. I am now so confident in my abilities however, I still seek out new opportunities to grow and learn.